Questions to Ask a Carpet Cleaning Company

by Lee Wyatt
(last updated July 26, 2021)

Anyone who has carpeting in their homes knows just how difficult they can be to get clean, and how expensive they can be to replace. Considering how much they cost, perhaps the best way to look at your carpeting is as if it is more of an investment than anything else. In such situations it is completely understandable to periodically call in the experts. Knowing which questions to ask a carpet cleaning company before you hire them can help you determine whether this is the company that you want to use or not. This really is too important of a task to leave to random chance. Here are a few questions that you should keep in mind when interviewing your potential carpet cleaning companies.

  • Is the cost per room or square foot? Not all companies charge the same. Be sure that you know whether the company will charge according to the square footage that they are cleaning or according to the number of rooms that they are cleaning. Both have their benefits and should be carefully considered for your specific situation.
  • What constitutes a room? While no one will dispute that the living room, bedroom, and kitchens are all rooms, but what about your hallways or closets? Some cleaning agencies consider closets a separate room, even if it is a bedroom closet that is within a bedroom. Take time to learn what the company considers a room and how it will impact your situation.
  • What cleaning method is used? When cleaning your carpeting, does the company use dry cleaning methods, chemicals, or water? Some methods are not only more expensive, but also more effective than others.
  • Is hot or cold water used? If the company uses water to clean, are they planning on using hot or cold water? Just as with your laundry, hot and cold water can have different effects on the carpeting in your home.
  • Is the company insured? A company that is insured often carry a policy that will allow them replace any carpeting that is damaged while they are cleaning. Not just that, but they could also potentially damage the furniture in your room while they are cleaning or moving it and this way they will be able to replace the damaged items.
  • How experienced is the crew? Ideally it is a good idea to have an experienced crew working on your projects. The more experienced a crew is, then the less likely they will be to make a costly mistake.
  • Do they stand by their results? What will the company do if they are unable to remove a stain that they said they could? Are they willing to do the work again? Often the best companies will have some kind of a satisfaction guarantee, so make sure that you get one that does.

Author Bio

Lee Wyatt

Contributor of numerous Tips.Net articles, Lee Wyatt is quickly becoming a regular "Jack of all trades." He is currently an independent contractor specializing in writing and editing. Contact him today for all of your writing and editing needs! Click here to contact. ...

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